Repairs

Request a Repair

Repairs can be reported by using one of the following methods:

Phone 020 7926 8820 You can report repairs on this number 24 hours a day.

In Person Angell Town RMO Ltd, Housing Office, Langport House, Overton Road, London SW9 7HN.

Online Request a repair online Click here.

Email Send an email to angelltownhousing@outlook.com

Post Send a letter to: Repairs Angell Town RMO Ltd, Housing Office, Langport House, Overton Road, London SW9 7HN

Once you have log a request with us a member of our team will either email or issue you with a job reference number.

The Repairs Manager’s name is Greg Howard

Repairs Tenants are generally responsible for:

  • The upkeep of your home
  • Keeping it clean and in good decorative order
  • Reporting repairs in good time
  • Helping your TMO check the repair contractors standard of work
  • Not ignoring problems that need to be repaired as this may lead to further damage to your home or someone elses

More specifically to see the repairs list you are directly responsible for, download the following document: Tenant Repair responsibilities

Repairs Angell Town RMO are responsible for:

  • Managing responsive repairs and maintenance;
  • Managing gas servicing of Council supplied individual heating systems and appliances through the Council’s contractor;
  • Pest control as necessary:;
  • Maintenance of door entry and CCTV systems
  • Managing and preparing void properties for re letting;
  • Identifying the need for major works and lobbying the Council to programme these works;

More specifically to see the repairs list ATRMO is directly responsible for, download the following document: Repairs Resposibility

Contractors

The repairs contractors are as follows:

Contractor Contracted to supply Contact Details
Mears Plc Parent Group – Day to Day/Responsive Repairs ☎ Tel: 0870 607 1400
Web:www.mearsgroup.co.uk
Morrison
(Subdiary of Mears)
Day to Day/Responsive Repairs Web:www.mearsgroup.co.uk
Canduns Building Co. Ltd
(Sub-Contractor for Morrison)
Day to Day/Responsive Repairs ☎ Tel: 020 7733 3757
Web:www.mearsgroup.co.uk
Alphatrack Door Entry Systems ☎ Tel: 019 9257 7799
Web:www.sccialphatrack.co.uk
R A Stuarts
(Sub-Contractor for Morrison)
Electrical Repairs within the home  
T Brown Street Lighting ☎ Tel: 020 8394 1166
Web:www.tbrown.com
T Brown Gas Servicing ☎ Tel: 020 8394 1166
Web:www.tbrown.com
Pinnacle PSG Grounds Maintenance ☎ Tel:020 7017 2000
Web:www.pinnacle-psg.com

Out of hours

Out of hours emergency repairs
Tel: 0207 926 6666

Gas: National Grid
Tel: 0207 926 6666
Web: www2.nationalgrid.com/uk

Electricity: London EDF Distribution
☎ Tel: 0800 056 7777
Gas and electricity enquiries for existing customers
(Mon–Fri ~ 8am–8pm, Sat ~ 8am–2pm)
Tel: 0800 111 999
National Gas Emergency Service
(24hr, for gas emergencies)
Web: www.edfenergy.com/safety-emergencies

Water: Thames Water
☎ Tel:0845 920 0800
(24hr, for water emergencies)
Web: www.thameswater.co.uk

Estate Lighting

Most of you who have lived in Angell Town for over three or more years would have noticed that the estate lighting has never worked effectively for a consistent period of time. This is being looked at with the intention of ensuring that we achieve a long lasting and effective estate lighting service.

Resident Feedback

Please use this link to gives us feedback on Job satisfaction